{{ failed_attempts }}
Number of failed login attempts that triggered the account lockout
{% if minutes_remaining > 0 %}
{{ minutes_remaining }} minute{{ minutes_remaining|pluralize }}
Estimated time until account is automatically unlocked

Automatic Unlock:

Your account will be automatically unlocked on:

{% else %}

Lockout Expired:

Your account lockout has expired. You may now try logging in again.

{% endif %}

What happened?

Your account was automatically locked after multiple failed login attempts to protect your account from unauthorized access.

What can you do?

  • Wait for the lockout period to expire
  • Make sure you're using the correct email and password
  • Use the "Forgot Password" option if you've forgotten your password
  • Contact support if you believe this is an error
{% if minutes_remaining <= 0 %} Try Login Again
Attempt to log in again now that the lockout has expired
{% endif %} Reset Password
Create a new password if you've forgotten your current one
Contact Support
Get help from our support team if you believe this lockout is in error